Introduction

Welcome to Aks Bus ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our bus booking mobile application (the "App"). By using our App, you agree to the terms and conditions of this Privacy Policy.

1. Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

1.1. Personal Information

Name
Email Address
Phone Number
Date of Birth
Payment Information (such as credit card or debit card details)
Government-issued Identification (such as Aadhaar number, passport number, or driver's license number, if required for booking)

1.2. Non-Personal Information

Device Information: Information about your mobile device, including the device's unique identifier, operating system, and browser type.
Usage Data: Information about how you use our App, including your search queries, booking history, and interaction with advertisements.
Location Data: We may collect and process information about your actual location to provide location-based services.

2. How We Use Your Information

We use the information we collect for various purposes, including:

To process your bookings and transactions.
To provide customer support and respond to your inquiries.
To send you updates, promotions, and marketing communications.
To improve our App and develop new features.
To comply with legal obligations and protect our rights.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

Service Providers: We may share your information with third-party service providers who assist us in operating our App and conducting our business, as long as they agree to keep this information confidential.
Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new owner.

4. Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information. However, please be aware that no method of transmission over the internet, or method of electronic storage, is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

Access: You have the right to request access to the personal information we hold about you.
Correction: You have the right to request the correction of inaccurate or incomplete personal information.
Deletion: You have the right to request the deletion of your personal information under certain circumstances.
Objection: You have the right to object to the processing of your personal information for direct marketing purposes.

To exercise any of these rights, please contact us at support@aksbus.com or call us at: +91-9560743419, +91-8810499115.

6. Third-Party Links

Our App may contain links to third-party websites or services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

7. Children's Privacy

Our App is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information from our records.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@aksbus.com or call us at: +91-9560743419, +91-8810499115.